Understand why effective communication is important in the work setting free essay sample

Identify the different reasons people communicate. In order to indentify the reasons that people communicate it is important to understand what is meant by communication. According to the Oxford dictionary the definition is The imparting or exchanging of information by speaking, writing, or using some other medium We exchange information with each other in order to establish and develop relationships. Through communication we can give and receive instructions, advice or warnings. We can share experiences, ideas and knowledge and learn from each other. Communication is a channel to express feelings and emotions, our requirements and needs. Even before they can speak, babies and young children use communication to alert their carer to their wants, needs, and feelings. E. g. crying to alert someone that their nappy is dirty, putting their arms out to signal that they want to be picked up, or pointing at something that they would like. Good communication is a key requirement of my job as I interact with children and their parents/carers and other members of staff on a daily basis. We will write a custom essay sample on Understand why effective communication is important in the work setting or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page In communicating and sharing with other members of staff we can ensure a continuity of care for the children and develop best working practices. In exchanging information with parents we can ensure that the needs of the children are met and we are kept informed of any changes in their home life. If a child has been unwell and brings in medicine to preschool, it is of upmost importance that details on medicine dosage are communicated effectively as incorrect administering of this could have serious consequences. Regular staff meetings allow a communication exchange where ideas about activities and displays can be discussed, important information about policies and procedures for the setting can be shared, and the needs particular children can be reviewed. We are constantly communicating both verbally and non verbally. We exchange information through spoken word, email, text message, letters, drawings, songs and music. We also have to remember that we also communicate via our body language, eye contact, facial expressions and gestures so it is not just a case of what we say but how we say it. Explain how communication affects relationships in the work setting. Good communication is essential within an Early years setting as our job relies on day to day contact with a diverse range people. These include work colleagues, parents, children and other professional agencies. Good communication allows these diverse groups to develop positive relationships where they can work together effectively and efficiently. Poor communication has a negative impact on working relationships and can lead to misunderstandings, mistrust, low morale and can lead to feelings of anxiety, alienation or isolation and high staff turnover. In extreme circumstances it could even lead to anger and conflict. In order for me to develop within my role, it is key that there is effective communication between my manager, key workers and me. Positive relationships at work will allow me to share and gain information, support a childs learning and work effectively as part of a team. As an example, When asked to lead an activity with the children, having clear instructions communicated to me before I begin allows me to feel confident and equipped to run with it. Having the opportunity to express any concerns not only helps me to learn, but is an important part of a two way communication process. It is important to have good communication in place with parents so that a positive relationship is maintained and parents have confidence that their child is being well looked after. When working with young children there is lot of information that needs to be exchanged between the parent/carer and their key worker. Information is routinely exchanged about how the child is feeling, their current likes and dislikes, updates on their development and changes in routine. At my setting there are lots of ways that we communicate with parents. A weekly email is sent out to which contains important information such as key dates when events are happening, details on parents consultation evenings, ways that parents can support their children, and the focus areas of the week. Each child has a communication book and this is a valuable way to ensure that any pertinent information about the child is recorded. This could be the parents writing in the book to advise that they will be on holiday next week or the childs key worker writing a note about a key observation that happened with that child that day. Good communication between the Early Years Practitioner and a child is key to developing a positive relationship and ensuring that the child is happy and settled and making the most from their preschool experience. Showing an interest in the child helps to build their confidence, and understanding their likes and dislikes helps us to support them with their development and learning. The settling in period is a key time that can affect a childs experience of school. Being friendly and welcoming and engaging them in activities that they are interested in will have a positive impact on them adjusting to preschool In some circumstances, the practioner may need to work with outside agencies from professional backgrounds such as social work, health education. Effective communication with these agencies to work together to achieve targets that will benefit the child. This communication may be on a more formal basis, and is important that information shared is accurate, clear, concise and non-judgmental. We must remember that communication is a two-way process; it is not just about sending the right message, but ensuring that this message is being correctly received and understood by the other person. There can be barriers to effective communication so it is important that we are aware of our differences and other constraints such as time pressures. We need to be aware of individuals needs, wishes, values, culture and their belief system. Therefore a key skill in effective communication is being able to adapt to the needs of other people eg speaking slowly and clearly to someone where English is not their first language and avoiding long words and jargon in non professional situations. Whether we mean to or not, we give messages to other people by the way we say things so we need to be conscious of the tone of our voice, our facial expression and our body language. For example turning your back to someone can be rude so in order to build good relationships we need to be aware how we position ourselves. In conclusion, developing good communication skills is a key factor to be a good practioner in an early years setting. At work we come into contact with a broad spectrum of people from young children to professional agencies so we need to be able to adapt our communication style to suit the level of the individual we are engaging with.

Slavery in the USA essays

Slavery in the USA essays Douglas hoped that northerners opposing his bill would quiet down after the bill was settled, but they became more furious Antislavery critics wanted to prevent slavery from gaining a foothold in Kansas Massachusetts Emigrant Aid Company was found to help emigrants to settle down in Kansas hundreds of settlers moved to Kansas Alarmed proslavery groups also started to go to Kansas When a territorial legislature was elected in March 1855 over 6000 votes were counted ~ 5000 of these votes were illegal because most Missourians who voted were not residents large number of men who had been elected were proslavery a law was quickly passed authorizing slavery in Kansas! even death penalty was passed for people helping slaves to escape Kansans refused to accept the new legislature and set up an own government at the town of Topeka fighting between these two governments broke out weapons from the East were sent to Kansans Tension between these two parties started to explode when in November 1855 a Kansan were killed by a proslavery man On May 21st, Sheriff Jones, a proslavery, and a proslavery army marched into Lawrence and destroyed two printing presses and burned down several buildings A few days later John Brown and seven other men, took revenge and massacred five people (they split open their skulls and cut off some of their hands) As a result civil war in Kansas broke out ...

LAW Essay Example | Topics and Well Written Essays - 250 words

LAW - Essay Example Therefore, Grapes & Vines Winery could have delivered the wine anytime before May 1, as the contract did not limit their duty to perform only on May 1. However, they chose to do it in the last possible day – May 1. The fact that the delivery van was involved in an accident does not constitute an objective impediment to performing the contract (destruction of the subject matter of the contract cannot be used as an excuse in this case), as the winery most certainly had in stock enough bottles of wine to deliver them later that day to Elin. This is a certain fact, as the bottles were delivered in the afternoon of May 2. Moreover, immediately after the accident, the company should have called Elin and ask her if she would agree to a delivery of the bottles later that day or maybe on May 2. This would have solved the problem and avoid the unpleasant situation. Therefore, the Court should discharge the contract due to its material alteration and failure to substantially perform on b ehalf of the plaintiff (Grapes & Vines Winery). In this case, Elin’s contractual obligations would be also discharged and her not accepting the plaintiff’s tender later than the due date should not be considered as breach of contract. 2. I believe that in this case, time is not of the essence of the contract.

Compare the way the Aztecs dealt with Cortes to the way the Powhatans Essay

Compare the way the Aztecs dealt with Cortes to the way the Powhatans dealt with the English - Essay Example In both cases, there was an uprising as a retaliation to the enemy’s act, but after incorporating the enemy in the society. For example, Carrasco and Sessions (229) assert that Cortes was welcomed by the Motecuhzoma. The Aztec ruler offered the Spaniards with high-class accommodations, touring them around the gardens, city, marketplace, and zoo something which the people did not want. A rebellion rose up when Cortes’ second-in-command in the Aztec capital murdered a group of unarmed warriors and priests at the Main Temple of Tenochtitlan. The Aztecs, under the leadership of Cuitlahuac led a massive attack in the night of June 1520 driving the Spaniards out of the town. Kupperman (174) argues that the Powhatanss incorporated the English settlers as clients so as to learn their economic and political arrangements. This made the English think they had submitted to King James which was not so. In both conquests, there were numerous casualties. White notes that during the Aztec’s resistance, â€Å"over 2,000 Tlaxcalan soldiers and 500 Spaniards were killed in the battle† (467). The Powhatans riddled the colonists with arrows, killing 347 settlers. Divine intervention was also used to fight off the enemy. The soothsayers informed Aztec emperor Montezuma II as well as the people of calamities to come. The Powhatans hatched the plan to attack the English settlers based on their religion. In both native groups, the captives were tortured and humiliated. The Aztecs ate the flesh of the enemies they had captured in the battle (Carrasco and Sessions 231). The Aztecs carried out campaigns to capture the enemy warriors for sacrifice and humiliation as much for killing on the battlefield. The Powhatans performed rituals on the captured enemies and killed them (Axtell 67). Captain John Smith, in December 1607, was almost executed by the king after being captured. The Aztec empire used conquests, wealth, a series of alliances, forced payments of the

Conformity discussion Essay Example for Free

Conformity discussion Essay Conformity was first researched by Jenness (1932) who placed a large number of beans in a bottle and asked students to estimate the number and then arranged for them to discuss their guesses with a group, later when asked to give their estimates again; he found their individual estimates had converged towards that of the group. In Sherifs (1935) study of conformity, Sherif used the autokinetic effect in which a stationary spotlight in the dark seems to be moving due to slight movements of the eye. When participants were asked by how much and in what direction did the spotlight move they tended to make judgements that were very close to each others when placed in a group. The fact that a group norm rapidly replaced the personal norms of the members of the group indicates the existence of social influence. Asch questioned the results of Sheriffs study and claimed that participants only conformed because the stimulus was ambiguous. Asch (1951) set up a situation in which 7 people all sat looking at a display they were given the task of saying out loud which one of the three lines a, b or c was the same the same length as the given stimulus line all but one of the participants were confederates. On the crucial trials on which the confederates all gave the same wrong answer the genuine participant also gave the wrong answer on 37% of these trials. This showed that group pressures to conform were stronger then previously thought since the situation was unambiguous. This led to Deutsh and Gerard (1955) to identify two explanations for conformity, Normative and Informational influence. The latter occurs when an individual conforms because of the superior knowledge or judgement of others as in Sherifs (1935) study of conformity. Informational influence tends to lead to a change in private opinion. Normative influence occurs when an individual conforms because the person wants to be liked by the other members of a group, and also wants to avoid rejection as in Asch (1951). Normative influence is not likely to change private opinions but public opinions. However, since these studies it has been found that there exists a historical difference and cultural differences in conformity. One of the limitations of Aschs work was the background of the participants; obtained from the United States in the early 1940s, Americans were said to be more conformist than other people. Perrin Spencer (1980) conducted research in which they repeated Aschs study in England and found little evidence of conformity in comparison to Aschs study, leading them to conclude that Aschs study was a child of its time. In addition to this Smith and Bond (1993) carried out an analysis of a number of studies that had used Aschs task in the United States. They concluded that: Levels of conformity in general had steadily declined since Aschs study in the early 1950s. Still, Perrin Spencers study was criticized on the grounds that the participants they selected were educated to a high standard and therefore had more confidence in their opinion. This together with Smith and Bonds research suggests that the decline in conformity through time has been largely due to changes in education practices. Hence the aim of this study is to investigate levels of conformity amongst sixth form tutors at Moseley UK, it is presumed that there will be little evidence of conformity since the participants have been through an education system that supposedly promotes independent thinking, as well as the time difference between now, and the original conformity studies. It is also true that the participants experience of society will reflect that of an individualistic nature where the emphasis is on and around the individual to have a sense of personal identity, thus reducing the likelihood of conformity. This will be done by partially replicating the Jennes jellybean study. Experimental hypothesis: The participants will produce estimates that are close to the fake answers already written down in the high and low conditions.  Null Hypothesis: The participants estimates will be unaffected by the fake answers already written down in the high and low conditions.  The experimental hypothesis is based on previous research. Method  Design  Field Experiment design in that experiment was conducted within the school, this design was preferred as it was the most cost and time effective. Independent and Dependant variables included (IV= Condition, DV=estimate). There were 2 conditions High answer condition and a Low answer condition. Independent design in that each participant is selected for only one group. Directional Hypothesis was selected on the basis of previous research, the level of conformity, whether it was significant, was to be established using the Mann-Whitney U test at a significance level of p=0.05.

Andrew Jackson From A Biddle P :: essays research papers

Andrew Jackson: Should he be elected for a third term?   Ã‚  Ã‚  Ã‚  Ã‚  Andrew Jackson has been a nuisance to me ever since his first term in office. Throughout the years, his administration has proved to be against everything that I have worked so hard to achieve. In the issue of the bank, he has abused his Executive power, given to him by the Federal Constitution. There are many instances of when Andrew Jackson has abused his executive power through his previous terms. In his first inaugural address, he proclaims, â€Å"In administering the laws of Congress I shall keep steadily in view the limitations as well as the extent of the Executive power trusting thereby to discharge the functions of my office without transcending its authority.† His actions show otherwise. On many important issues at this time, his position is opposite of mine and because of that, my decision in the upcoming 1836 election will be affected by them.   Ã‚  Ã‚  Ã‚  Ã‚  In the issue of the Second Bank of the United States, he had abused his executive power immensely. He had vetoed a re-charter of the bank using his power. It seemed that he had abused the power and used it for his own causes. Previous to Andrew Jackson, the presidential veto power had only been used nine times, and only when questioning the constitutionality of something. Andrew Jackson was scared of the bank. He had told me before that ever since he had heard about the South Sea Bubble (18th century British economic crash driven by speculation and uncontrolled banking), he had been afraid of the bank. He argued that the bank was a danger to our national independence, which it certainly was not, because it had financial support from foreign investors. It just shows he has a poor foreign policy, not trusting foreign nations because they are dangerous to the United States’ independence. He had vetoed the chartering of the Second Bank of the United States beca use of his disapproval of the bank and it’s potential danger to the United States economy. The vote for the re-charter had been favorable for me because most of the votes were for the re-chartering. I had the popular vote, but because of Andrew Jackson’s political power and disapproval, he vetoed the charter and the Bank was liquidated.   Ã‚  Ã‚  Ã‚  Ã‚  Andrew Jackson had put forth many goals in his first inaugural address. He had stated â€Å"I

Henry V as War Poet

There are many different attitudes to war: pacifists find it morally outrageous and unnecessary, others a necessity to protect and defend their own country and that of others. During the life of Shakespeare the security of the King on his throne was unstable. Defending the throne and social stability through war was imperative. This is reflected thematically in ‘Henry V', with Shakespeare promoting the King as a divinely appointed ruler and encouraging acceptance of this. Throughout ‘Henry V' there are very strong references to God, sin and salvation. War is viewed as a moral and spiritual means of upholding the status quo. With this in mind, ‘Henry V' opens with the mature king, ‘The mirror of all Christian kings', seeking justification for declaring war on France, with Henry asking the Archbishop if God is happy with his claim to the French throne. ‘May I with right and conscience make this claim? ‘ Henry, asking the Archbishop for support as King of England, demonstrates his desire to fight in the name of God, confirming that God's appointed monarch is bound by spiritual laws. Later on in the play we learn of Henry's other justification for war: honour. He says he is not interested in gold – he only wants honour and glory for his country. ‘But if it be a sin to covet honour, then I am the most offending soul alive. ‘ Henry will not proceed with war unless his decision to fight is justified by the Church. No longer will he be reckless in conflict, as he was in his younger days. Before battle Henry prays; following success he offers thanks. War is viewed as both necessary, justifiable and sanctioned by God. Despite this spiritual view, war is also promoted as a ‘game' and a noble adventure, a means to bond with ‘dear friends'. Having been given tennis balls as a provocative insult, war is seen as the inevitable consequence and Henry declares war, by saying ‘the game's afoot'. This metaphor of war being a game continues through the whole play, despite the fact that it is a wicked and bloody ‘game' which results in horrific suffering and bloodshed. Interestingly, Jessie Pope,a jingoistic war poet, also represented war as a great adventure game that all boys should embark on, as seen in her poem ‘Who's For The Game? . She specifically addresses the younger generation in her chatty tone with lines such as ‘Come on, lads. ‘ and personifies the country as a female, with the attitude that the men should be protecting and serving her. She appeals to the protective instinct and the patriotic desires of the individual by doing this, by saying ‘Your country is up to her neck in a fight, and she's looking and calling for you'. The poem is structured with rhetorical questions which aim to persuade and encourage men to join force and fight. As a propaganda poem, the horrors of war are evaded and the idea of a fun game promoted with vivid description and verbs. ‘The red crashing game of a fight? ‘ Before Harfleur, Henry is also at his rhetorical best to unite and inspire his ‘team'. War is regarded as an inherited duty. ‘On, on, you noblest English. Whose blood is fet from fathers of war-proof! ‘. Repetition is used as a means of encouragement, with Henry stressing the words ‘On, on' to urge his soldiers forward, and alliterating the ‘f' sound stresses that fighting and carrying on from their fathers preserves family honour and security. It is better to die fighting for England, to ‘close the wall up with our English dead', then be cowardly, as Rupert Brooke reinforces when he says ‘There shall be in that rich earth a richer dust concealed; A dust which England bore, shaped, made aware'. In these quotations it is clear that the products of England have the duty to fight and defend their motherland, or at least die honourably trying. Similarly, Brooke justifies war by stressing people were duty bound to fight for their country. He too believed that England made him who he was and it was his duty to protect it. ‘A dust whom England bore, shaped, made aware. In this sense, Brooke also believed that he was a possession belonging to England and that he owed a debt to his country. ‘Gives somewhere back the thoughts by England given'. Henry's persuasive speech stresses this same idea. ‘Whose limbs were made in England, show us here The mettle of your pasture'. ‘The Soldier' promotes patriotism by focussing on the beauty of the country rather than the actual fighting – rather ironic for a war poem. As in ‘Henry V', there is the idea present that England is superior and worth more than other countries, as shown by the use of the word ‘rich'. and in that rich dust a richer dust concealed', the dust being Brooke's remains. The poem is Brooke's personal narrative; about him giving his body back to England. ‘gives back the thoughts by England given' Patriotism would encourage a man to fight, courage is an essential quality to survive! War is promoted as an act of courage. Most of Henry's key speeches in the play, such as the charge of Harfleur and the one delivered on St Crispians day, were designed to raise spirits and work up courage. One prominent idea, especially in the St Crispians day speech, is that the fewer men there are, the ‘greater share of honour'. Henry also tells his soldiers not to fear death, saying that it would be honourable to die for their country. ‘If we are mark'd to die, we are enow to do our country loss'. At times Henry dissolves his powers of status and leadership to become one of the ‘brother's'. He labels him and his soldiers a ‘happy few', a ‘band of brothers', rather than calling them an army and presenting them as a unit that's not only hostile and foreign to the attackers but also to each other. He uses pronouns such as ‘we' and ‘us' rather than ‘I' and ‘you'. This demonstrates equality and unites the army to encourage the bonds of ‘brotherhood' between them – a clever rhetorical tactic to persuade and encourage soldiers to rise above their individual circumstances and differences and become a more robotic mass. In contrast, poets such as Owen and Graves deliberately focus on the individual, whereas Henry encourages his soldiers to lose their individuality for the sake of England. This is seen as a clever leadership tactic: leading under the guise of not purely following a leader, but of everyone being of equal status. War is instinctively a natural act of defence, and is Henry's first thought when he is insulted. When provoked, animals attack, as shown in the imagery of Act 3, Scene 2. Henry tells his soldiers that when they hear ‘the blast of war', their first actions should be those of the tiger, acknowledging an aggressive and instinctive side to these men. ‘Then imitate the action of the tiger; Stiffen the sinews, summon up the blood'. According to Henry, these animalistic tendencies should dominate them in this fight. ‘Disguise fair nature with hard-favour'd rage'. War is a glorious and natural defending action to these men, and they have to be prepared to follow and encourage this instinct. Like Pope and Brooke, Wilfred Owen and Robert Graves were patriotic, but when they saw firsthand the horrors of war their attitude changed. Graves' poem ‘A Dead Boche' details his change in attitude. ‘Today I found in Mametz Wood, a certain cure for a lust for blood'. War may be an expression of courage, patriotism, honour, but to Graves â€Å"War's Hell! â€Å", as declared in â€Å"A Dead Boche'. Grave's focuses on the torment of an individual soldier, meaning that the ravages of war cannot be sidestepped. No one can view the â€Å"Big-bellied, spectacled, crop-haired, Dribbling† wounded man as honourably and happily dying and returning to the soil of his home country. We are forced to see the horror of war, a horror which Henry cleverly acknowledges but as the fate of the enemy and the consequence of arousing his anger: When the siege of Harfleur fails, Henry attempts to bluff his way into the city by painting a vivid picture of what will happen if the French do not surrender. Defile the locks of your shrill shrieking daughters; Your father's†¦ reverend heads dash'd to the walls'. The use of onomatopoeia and alliteration in ‘shrill shrieking' emphasises the outrageously violent consequences of war. Nature imagery is also used in the line ‘mowing like grass your fresh-fair virgins'. The image of mowing grass usually creates nice images of the springtim e and getting the earth ready for blooming, however here the simile creates a dark image, as we are not mowing grass – we are ‘mowing' through and cutting down ‘flowering infants', indeed the innocent in war. Henry is presenting war as a punishment, not just to the French soldiers, but even to the non-participants in the fighting as well as the Shakespearean audience. In his speech he emphasises the attacks on the most helpless and innocent people in the community, such as the ‘fresh-fair virgins', describing graphic deaths involving rape and mindless violence. Henry has an attitude towards this war that lets him believe that God will not see them as sinning – ‘with conscience wide as Hell' – because this invasion has been sanctioned by Him, and as a result he is prepared to do anything to fulfil his claim. However, the reader and the audience of this play must wonder if God is used as an excuse by Henry because what kind of God would sanction such Hell on earth? ‘Who's For The Game' and ‘The Soldier' give justifications for war – defending your country and owing a debt to it respectively. However, Wilfred Owen, another war poet, failed to give any justification in his poems, purely because he didn't see the reasons behind war! He aimed to show the reality and horrors of war in his poems for all participants, the most notable being ‘Dulce Et Decorum Est'. Owen questions how such pain and degradation be justified. In his poem ‘Anthem For Doomed Youth', Owen presents a world devoid of divine order and intervention; a hell on earth. This was the reality of the ‘war hero' stories about those heroically dying to protect their country. ‘no prayers nor bells' There are no bells ringing worshippers to Church to glorify God, and the only choir is that of ‘wailing shells'. Religious imagery is used to highlight the horrific, hellish reality. All the weapons in this poem are personified – ‘wailing shells' ‘monstrous anger of the guns' – implying the attitude that war is not a natural phenomenon – it is completely man-made destruction here. This attitude starkly contrasts with Henry's viewpoint in his prayers and speeches, as he believes that war is a natural part of all men and therefore life. ‘The mirror of all Christian Kings' also sees God as his motivation, inspiration and his protector, and God is listed first in his battle cry as they charge toward glory. ‘God for Harry, England, and Saint George! ‘ Henry cleverly presents war as only being hell for the French with the English glorious in battle or death. Henry deliberately focusses on collective disgusting images, such as ‘I will not leave the half-achieved Harfleur till in her ashes she lie buried. ‘, which is a threat not just to individuals such as the Governor but to the whole city itself. Using such images takes the emphasise off the true foulness of war that poets such as Owen and Graves aimed to put into the light. Henry uses collective images to take the focus off his individual weakened soldiers, plagued with casualties and illness. During his bluff the focus is not on the actual torment that the ‘knock kneed†¦ hags' that had been ‘cursing through sludge' (as soldiers were described by Wilfred Owen) were going through. The focus in on the potential horror in the images of rape and mindless violence evoked by Henry that stop people such as the Governor from looking at the army that may not even be able to carry out such an attack too closely. On the whole, ‘Henry V' glorifies war. It is represented as an opportunity to display courage, heroism and brotherhood. The consequences of war are addressed in some poignant speeches, yet still the audience marvels at Henry and his army. Patriotic poets such as Jessie Pope are similarly sparing with their images, intent to encourage conscription and bravery, whereas the horrific truth about war is starkly presented by Wilfred Owen in his poems such as ‘Dulce Et Decorum Est' and ‘Anthem for Doomed Youth'. Overall, war is war, but there are many different attitudes to the event, and some – when presented in the right way – ultimately prevail, much like Henry and the English did over the French with simply a few words.